Return Policy

1. Return & Replacement Policy

Returns

Swole Industries does not accept returns.

Because our products are made/printed to order and many items are customized specifically for each customer, all sales are final.

Issues With Your Order

If your order arrives with an issue, please contact us within 7 days of receiving your order.

To request assistance:

  1. Email Swole Industries within 7 days of delivery.
  2. Include your order number.
  3. Provide a clear photo showing the issue with the product.
  4. Briefly explain the problem.
  5. A Swole Industries representative will respond within 48-72 hours

If the issue is confirmed, Swole Industries may provide a replacement item.

Damaged or Defective Items

If your item arrives damaged or has a manufacturing/printing issue, please contact us within the 7-day period with photographs of the issue. We will review the situation and determine the appropriate replacement solution.

Custom & Personalized Products

Because custom and personalized products are produced specifically for the customer, they are not eligible for return.

2. Processing & Shipping Policy

Processing Time

Orders are generally processed and prepared within 7 business days.

Custom and made-to-order products require this processing time because each item is produced specifically for the order.

Shipping

After processing, orders shipped through USPS generally take approximately 3–5 business days to arrive.

Shipping times are estimates and can vary due to USPS delays, holidays, weather, or other circumstances outside of Swole Industries' control.

Where We Ship

Swole Industries ships orders internationally.